Terms & Conditions

PRICE

The prices are quoted in US Dollar (USD) FOB colombo, Sri Lanka. The prices are not inclusive of packaging costs, freight charges and export documentation/handling charges.

DELIVERY  TIME

Within 7 working days after full payment received is required to allow time for confirming the health condition of fish, conditioning the fish for export, and preparing various export documentation. Careful timing of order placement, funds transfer arrangement, and shipment date is very crucial. Shipment time and date is subjected to the availability of cargo space for the destination.

PACKAGING

All fishes are packed in standard size cardboard box (50cm x 40cm x 32cm OD). Each box weighs around 14-16 kg consisting of 4, 6, or 8 bags. Boxes are IATA standard.

CLAIM

Within 24 hours of arrival time, a claim must be reported for DOA coverage. Any shipment without news within 24 hours after arrival, must had been well accepted by consignee.

DOCUMENTATION

Consignee must specify at point of purchase all the documents required to avoid delay in shipment custom clearing. Certificates of Origin, Health Certificate, etc

PAYMENT

For new buyer, advance payment by Telegraphic Transfer in full is required prior to shipment to cover freight charges, cost of goods, packaging cost, export documentation/handling charges as stated in Proforma Invoice. Credit terms can be negotiated upon establishment of frequent/regular business.